The Insurance Claims Process

After a serious collision, injured people must face the insurance claims process

After an injury accident, an insurance claim needs to be filed to ensure that the injured person receives compensation for medical expenses, lost work and wages, damaged property, and pain and suffering caused by the accident. Here is valuable information about the insurance claim process.

When an accident happens, regardless of who is at fault, all parties should contact their insurance companies immediately. The insurance adjusters will acquire information about the cause of the accident and the extent of injuries and property damage.

The insurance companies will then open an investigation. Those involved in the accident will be interviewed and asked to provide any accident-scene photos, names of witnesses, and any other information that has been collected.

Anyone injured in the crash will likely be asked to undergo an independent medical examination by a physician of the insurer’s choice to document the cause and extent of any injuries.

The insurance adjuster will calculate the value of the claim, and will issue a settlement check. If the insurance claim is denied, or if the insured feels that the settlement amount is too low, the insured can appeal to the insurance company.

Calculating Insurance Claim Value

While it is relatively easy to determine the cost of medical expenses and lost income, it's much more challenging to place a realistic dollar amount on the pain and suffering a person deals with after being injured. Insurance companies have developed damages formulas to calculate how much to pay the injured for these types of non-monetary damages.

Denial of Claims and the Appeals Process

There are many reasons why a claim may be denied:

  • The statute of limitations may have run;
  • The injured person failed to submit to an independent medical examination;
  • the type of accident may not be covered under the insurance plan.

If the claim is denied, the insured will receive notification from the insurance company. The insured then has the option to appeal the denial of claim. Appeals procedures vary from company to company, so it is important to review the policy in learn about the appropriate next steps.

When to have a personal injury lawyer step in to help

After having a claim denied or receiving a settlement offer that is too low, many people seek the help of a personal injury attorney who has experience in interpreting insurance policies and dealing with insurance adjusters to obtain the highest settlement possible. Many other people choose to find an experienced injury lawyer soon after an accident, so that the attorney can handle the insurance claim from the start and allow an injured person to focus on healing.

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Everett-Bellingham WA

Required to pay back your insurer for its help with your medical bills? Here's one big reason to hire a lawyer

The thought can be quite shocking to accident victims when they first learn it. "Why would someone hurt in an accident have to pay back their insurance company for covering medical bills?" Most people believe this coverage is already compensated through years of paying premiums. However, many insurance companies will seek reimbursement once they have paid medical bills. Bill Coats Law hosts a YouTube channel with a video about what to do if you are in this situation, and sometimes, a legal advocate is your best bet for arguing a fair claim when things get complicated in auto accident claims.

Everett-Bellingham WA

One clients story of how this Bellingham, WA lawyer helped him recover after a car accident

If you have been injured in a car accident that wasn't your fault, it can help to hear that you're not alone. That you do have options, and there are ways to recover some of what you lost financially. It takes money to be able to recover from serious injuries including bone fractures, like this car accident victim hit by a distracted driver. Sometimes your best option is to seek legal expertise to make sure you receive a fair settlement for your damages and losses. Here is one client's story.

Everett-Bellingham WA

How do accident victims receive financial compensation? [VIDEO]

There are a few categories in which accident victims are awarded compensation after an accident: 

  • Medical bills from a motor vehicle crash: At fault drivers are responsible for paying all medical expenses incurred. Also, they must pay all future medical bills that are likely to be incurred. 
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  • Lost wages: This includes past wage loss from the accident, as well as future wage loss, i.e. future physical therapy visits that require time off work. 
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  • General damages: Includes pain and suffering, mental anguish - all the things you can't put an exact price tag on. A good lawyer will make insurance company see how the accident has effected the client. 

For more information, please see this video on how accident victims are compensated after a collision with an at-fault or partially at-fault driver.

Everett-Bellingham WA

The basic steps a lawsuit goes through in one quick, easy to understand summary

It may seem daunting if a claim progresses to a lawsuit. A skilled personal injury attorney settles nearly every client’s personal injury claim in a negotiated settlement. This means that very rarely do his clients need to go to trial with a lawsuit. However, if your claim doesn’t have the resolution you wanted, you still have the option to file suit. Your lawyer will step you through the process, explaining things as you go. But here is the gist of what to expect during a lawsuit